In the era of “Do It Yourself” (DIY), it’s tempting to wonder:

“Why can’t I just hire my neighbor’s kid to help with my mom’s care?”

On the surface, it sounds appealing: cheaper, simpler, more personal.

But let’s break it down carefully.

Because while you may save some upfront costs, the hidden risks to your finances, your safety, and your loved one’s wellbeing are real and significant. Don’t believe me?

Let’s take a quick behind-the-scenes tour of what a homecare agency like Safeway actually does to protect you.

Shhh, follow me…

old african lady receiving homecare

→ First Stop: Financial Protection

When you hire an agency in Minnesota, you’re not just hiring a person, you’re hiring a system of protection.

At Safeway Home Healthcare, based in Roseville, we invest heavily behind the scenes.

Meet Ashwini, our superhero HR specialist, who carefully crafts job postings, screens candidates for alignment with our vision and mission, interviews for cultural fit, and runs thorough background checks.

Once hired, our staff undergo extensive training in dementia care, HIPAA compliance, bloodborne pathogens, CPR, and more, state-mandated and above. We also handle employee benefits, payroll taxes, and compliance with Minnesota labor laws so you don’t have to.

→ Second stop: Operational security

Meet Shyam, our Billing and IT manager. He ensures that field staff are paid correctly and on time, and that client billing remains transparent and accurate.

Then there’s Sarah, Maria, Asma, and Roy, our department managers who create and oversee individualized care plans, monitor quality control, handle scheduling, and meet emergency staffing needs.

Finally, meet Bereket, Safeway’s Operations Manager, who makes sure that we carry full insurance coverage to protect both workers and clients. Because accidents can happen and when they do, families deserve peace of mind.

→ Third stop: Real relationships and care accountability

At Safeway Signature Care, serving the Twin Cities metro area, we don’t just send random caregivers into homes. We operate on a Care Pod model, where small, dedicated teams serve no more than five clients each.

This means you’ll truly get to know your caregivers, like family.

It also means there’s built-in backup when someone’s sick or needs time off, without disrupting your care.

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Safeway Signature Care™

Personalized, membership-based
in-home support

Explore Signature Care

Questions You Should Always Ask Before Choosing Care

The truth is: Good homecare is curated. Good caregiving adapts to you, not the other way around. When choosing an agency, here’s what you should always ask:
  • How do you assess care levels? (At Safeway, we use an objective Care Complexity Score to ensure you get the right level of support.)
  • Can I meet the administrative and care teams before I commit? (At Safeway, our care teams have bios and pictures we will share before you sign up)
  • How do you handle emergencies or coverage gaps? (Safeway’s CarePod structure is designed expressly to address staff time off requests, sick days, and unplanned absences)

The Right Fit Makes All the Difference

Long-term care planning isn’t discussed enough in America, especially here in Minnesota, but it’s crucial. Choosing a reputable agency in the Twin Cities area, an agency you can trust can make all the difference.

At Safeway Home Healthcare in Roseville, we believe homecare should never be one-size-fits-all. It should be flexible, responsive, and built around you.

You don’t need to fit into an agency’s structure…

The agency should fit into yours.

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Safeway HHC Contributors

Our dedicated team of home health care professionals works closely with clients and their families to develop a personalized care plan that reflects their values and priorities. We strive to empower our clients to take an active role in their care and to make informed decisions about their health and well-being.

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