Referrals


We are a licensed provider. Our transparent and reliable practices ensure trust and comfort. Our dedication to continuous, open communication guarantees up-to-date information for everyone involved.

Our Client Referral Form

Areas we cover

We proudly extend our services to a wide range of communities across Minnesota, ensuring that high-quality, personalized care is accessible to those in need. Our coverage includes but is not limited to:

  • Roseville: Our services extend to residents of Roseville, providing them with a wide range of care options designed to enhance their daily living and overall well-being.
  • Minneapolis: Serving the vibrant community of Minneapolis, we offer personalized care plans to support our clients in leading fulfilling lives within their own homes and neighborhoods.
  • St. Paul: In the heart of Minnesota's capital, our dedicated team delivers exceptional care and support to individuals and families, ensuring their needs are met with compassion and professionalism.
  • Twin Cities Area: Covering both Minneapolis and St. Paul, along with their surrounding suburbs, we ensure that high-quality, personalized care is readily available to those in need throughout the greater Twin Cities area.

Services we offer

The 245D Waiver Program in Minnesota is a key initiative, enhancing the lives of those with disabilities and their families through varied support and services. Rooted in home and community-based care, it allows eligible individuals to receive specialized care at home, avoiding institutional settings. As a licensed provider, We proudly offer the following services listed under the 245D Waiver Program.

  • IHS with Training: Tailored in-home support and training to foster independence and enhance daily living skills.
  • IHS without Training: Personalized care for those needing assistance with daily activities, focusing on safety and comfort.
  • Respite Care: Flexible respite services providing temporary relief for caregivers, ensuring continuous, compassionate care.
  • Homemaker Services: Assistance with household tasks to maintain a clean, safe, and comfortable living environment.
  • ICLS Services: Support focusing on independence and community integration, including assistance with daily living activities and skills development.
  • Night Supervision: Overnight care and monitoring for safety and peace of mind.24-Hour Emergency Assistance: Immediate support available around the clock for emergencies, ensuring help is always at hand.
  • Employment Services: Assistance in finding and maintaining meaningful employment, with job coaching and skill development support.

We go beyond the basics to offer a wide range of specialized services designed to support the diverse needs of our clients. Our commitment to providing comprehensive care and assistance ensures that every individual has the opportunity to live a fulfilling and independent life. Explore the unique services we offer:

  • ARMHS (Adult Rehabilitative Mental Health Services): Our ARMHS program is tailored to support individuals in recovering from mental health challenges, enhancing their ability to live, work, and participate fully in their communities. Through personalized skill development and therapeutic interventions, we empower our clients towards mental wellness and independence.
  • Personal Care Assistance: Our Personal Care Assistance services are designed to help individuals with daily activities they would otherwise struggle with due to illness, disability, or aging. From grooming and hygiene to mobility support and medication reminders, our compassionate caregivers are here to make life easier and more comfortable.
  • Housing Stabilization Services: Recognizing the critical role of stable housing in overall well-being, we offer Housing Stabilization Services aimed at assisting individuals and families in finding and maintaining safe, affordable, and stable housing. Our services include support with housing searches, lease education, and advocacy to ensure our clients have a place to call home.

The Referral Process: Eligibility and Assessment

To receive services, clients must meet certain eligibility requirements. Safeway Home Health Care conducts an initial assessment to determine the client’s needs and develop a personalized care plan. For more information about eligibility and the assessment process, please check the steps provided below.

Getting Started with Referrals

The case manager makes a referral to the agency, either by phone or through the online referral form available on the website.

Intake Scheduling

Upon referral, we schedule an intake meeting within 10 working days. This is a pivotal step in getting started, offering options for in-person, phone, or video conferencing meetings.

Intake Meeting - First Step in Getting Acquainted

The intake meeting involves signing admission paperwork and understanding our policies. It’s also a chance for clients to inquire about getting started with us.

Support Plan Development

After the intake meeting, we develop a support plan tailored to each client’s unique needs and goals. This plan is shared with the client and their care team, a key part of getting started with Safeway Home Healthcare.

Caregiver Matching

Within three weeks of the intake meeting, the client will be matched with a caregiver who is best suited to meet their needs and goals. The agency will work to ensure that the client is comfortable with their caregiver and that the caregiver has the necessary skills and experience to provide high-quality care, a critical step in getting started with our care process.

Quality Assurance Reviews

Reviews Regular quality assurance reviews will be conducted on an ongoing basis to ensure that the client is receiving high-quality care and that their support plan is being implemented effectively. We will work closely with the client and their care team to identify areas for improvement and make adjustments as needed. This is an integral part of getting started with ongoing care.

Communication and Collaboration

We will emphasize communication and collaboration with the client and their care team as a key step in getting started with a plan tailored to the client’s goals and needs. Regular check-ins with the client and their care team are essential to gather feedback and adjust the support plan as necessary, ensuring that the client’s goals and needs are consistently met.

individualized home supports ihs

Experience the Safeway Home Healthcare Difference

Our extensive range of services is designed to cater to your specific needs.

Our team understands that each person’s journey is unique. We create customized care plans that address your specific requirements and goals. Our compassionate professionals are dedicated to helping you with daily activities and providing specialized support. Rest assured that our experienced caregivers will provide individualized attention, focusing on your comfort and security.

With our commitment to excellence, you can expect expert care and meticulous attention to detail. Embark on a transformative experience by contacting us today and experiencing the Safeway Home Healthcare difference.